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Do you have a question? An opinion? A suggestion? Or maybe you have encountered a problem? Please, let us know.


Please use the feedback form only if you want to ask a question or express an opinion.


If you wish to file a complaint, you may do so as follows: - at a branch and / or office of the Bank or via email at: contacts@municipalbank.bg.


In case the complaint is related to personal data: at dpo@municipalbank.bg.


If you choose to file a complaint at the email address provided above, please download the complaint form here. If you are disputing a transaction, please do not forget to fill in the Questionnaire for payment card transactions or the Questionnaire for Internet banking transactions.


Information about the process of complaint consideration at Municipal Bank AD


Be assured we will answer as soon as possible.
Please state how you wish to be contacted:

Exchange Rates 17.8.2022

Buy 1.94620
Sell 1.96000
BNB Fixed Rate 1.95583
Buy 1.88270
Sell 1.95970
BNB Fixed Rate 1.93054
Buy 1.99470
Sell 2.06470
BNB Fixed Rate 2.03203
Buy 2.28820
Sell 2.36820
BNB Fixed Rate 2.32234

0700 1 58 85

02/93 00 181
24/7 telephone No. for our cardholders